berbasis balanced scorecard pendekatan teori, kasus, dan riset bisnis harmono text Jakarta PT Bumi aksara 2014 Ed. 1, Cet.3 xi, 224, halm ; 23 cm Manajemen Umum 658.1 658.1 HAR m 978-979-010-504-1 20190719125927 INLIS000000000003103 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)