na INLIS000000000002208 20181009091850 0010-1018000125 Etika Customer Service Kasmir Ed. 1; Cet. 3 xiv, 204 hlm. ; 21 cm Jakarta : Rajawali Pers, 2008 174.4 174.4 KAS e 979-3654-27-9 Etika Bisnis 3905